Hi, I’m Tom Oosterhouse, president of Renew Home Improvement. We have over 25 years in the construction industry with over $29 million in construction projects. Thank you for considering us for your Grand Rapids home improvement project. If you decide Renew Home Improvement is the right choice for you, we will help you every step of the way. We want you to have the best possible experience before, during, and after your project.
Planning your project before we start assures great results. During the planning process we discuss your needs and wants and the products we offer. If you decide to use our services, you will be given information on the products selected and their warranties. You will also receive our “Prior to Install” worksheet so you can know what to expect, which will prepare you for the arrival of our installers. Your project will be scheduled when it is convenient for you.
We think you will find the value of our services fairly priced. We give our best price the first time. Our sales process is informative and consultative. We do not haggle over pricing and will not make it a high pressure buying decision. We stay on budget, the price we quote is the price for the job.
We install our products correctly. We respect your home. Our installers are careful to collect all debris from the job and remove it. Upon completion of the job, our installers will provide you with a written job inspection sheet. This is your assurance that your products have been installed correctly and you understand how to use them.